Shipping & payment conditions

1. Shipping Costs
The shipping costs are displayed in the shopping cart before ordering.
Place all desired items in the shopping cart and select the delivery country (use the "pencil”).







You will automatically see the current shipping costs
You do not have to be logged in or registered for this.

If you don't see your country, please contact us using our contact page.



The shipping prices include VAT. For customers with a valid UID number and shipping outside the European Union no VAT will be charged.

IG deliveries to EU countries Deliveries to companies in other EU Member States are made after submission and verification of the UID number, without sales tax. Any overpayments from these deliveries will be refunded.

Delivery to non-EU countries - In our shop, all prices for end customers incl. Austrian VAT are indicated. Of course, we do not charge sales tax to customers from Switzerland and other non-EU countries. You only pay the import VAT and any applicable customs duties. The dispatch by Austrian Post guarantees a speedy customs clearance.

The following standard prices apply in Switzerland:

Packages up to 25 kg Shipping by Austrian Post:
Customs clearance 11.50 CHF + a value added tax of 3% + VAT based on the value of the goods

The maximum customs clearance fee is CHF 70.00

Pallet delivery with forwarding: Customs duty depending on canton and forwarder + VAT based on value of goods

2. Delivery times
The current delivery times are shown directly next to the product.
In the case of deliveries abroad, these vary depending on the country of delivery and the duration of customs clearance.
To do this, please contact us via our contact page.

Overview

Delivery country/continent	Delivery time - addition to the specified delivery time
Austria	Delivery time can be viewed directly at the product
Europe EU	+1 to 3 business days
Europe non EU	+3 to 6 business days
International / Overseas	+10 to 16 business days

Notes on football tables:
All football tables are shipped using a secure transport pallet. These shipping methods are not trackable.

3. Payment Methods
The current payment options are specified directly in the web shop.
Currently valid for Austria:
PayPal, prepayment, Visa Mastercard, cash on delivery

Do you want to order from us as a public institution? Please contact us via our contact page.
Do you need an Austrian digital e-bill? Please contact us via our contact page.

4. Track delivery/parcel
Select your shipping partner and enter your tracking number.
Can't find your tracking number? Please contact us via our contact page.

Delivery country Austria / Parcels up to 30 kg / Österreichische POST AG
Delivery country Austria / packages from 30 kg / Raben-BEXITY (pallet delivery)

Delivery country within the EU / Parcels up to 30 kg / UPS - United Parcel Service
Delivery country within the EU / packages from 30 kg / Raben-BEXITY (pallet delivery)

Delivery country outside the EU / parcels up to 30 kg / Österreichische POST AG
Delivery country outside the EU / packages from 30 kg / ENGLMAYER (no online tracking possible)